How your order reaches you, and what to do if something’s wrong.

Postage

• Royal Mail Tracked 48: £7.95, 2–3 working days
• Collect from the farm, Offwell: free

We post to UK addresses only.

Returns

Draft for the farm to confirm before launch. If your order arrives damaged, email hello@slowpoolfarm.co.uk with a photo within 48 hours and we’ll put it right.